Break Time Benefits

When it comes to managing a temporary break in your activities, the Break Time option is an essential solution. It not only allows you to maintain financial stability, but also to prepare for a more effective return.

Type of Use

What is the Break Time M2M option?

The Break Time M2M (Machine-to-Machine) option from HIVEGLOBAL is a feature designed for businesses and individuals using machine-to-machine communication services. It allows M2M connections to be temporarily paused without terminating the contract, offering flexibility of use adapted to fluctuating needs on a global scale, with service available 365J a year.

International service

Green Commitment

By optimizing resource utilization, HIVEGLOBAL contributes to a more sustainable approach to business operations. The Break Time M2M option is part of this vision, enabling its customers to reduce their environmental footprint while maximizing their efficiency.

Subscription details

Geographic Coverage of Subscription

The Break Time M2M HIVEGLOBAL option is an innovative solution that allows you to effectively manage your subscriptions, regardless of where your devices are physically located. This feature offers unprecedented flexibility for businesses and individuals who want to optimize the use of their subscriptions.

Global Geographic Coverage

The Break Time M2M HIVEGLOBAL subscription offers global geographic coverage, ensuring uninterrupted connectivity and service regardless of your location. This means you can activate or pause your services at any time, wherever you are in the world.

Benefits

  • Flexibility : Manage your subscriptions according to your specific needs, without location constraints.
  • Cost savings : Reduce your costs by pausing unused services.
  • Simplicity : Easy activation and management via a user-friendly interface.

The Break Time M2M HIVEGLOBAL option is a smart choice for those looking for simplified and cost-effective management of their global subscriptions.

Conditions of engagement

To meet the diverse needs of our customers, we offer a minimum commitment period of 12 months. This initial period is designed to allow our customers to fully appreciate the value of our services while giving us the opportunity to demonstrate our commitment to quality and customer satisfaction. In addition, we also offer a maximum commitment period of 120 months. This option is ideal for those who wish to benefit from a long-term relationship with our company, ensuring stability and continuity in access to our services.

Advantages of a Long-Term Commitment

  • Preferential rates : By committing to a longer term, you benefit from more advantageous rates, offering a better return on investment.
  • Service priority : Our customers with a long-term commitment benefit from priority treatment of their requests and access to our dedicated customer support.
  • Adaptability : Our long-term contracts are designed to be flexible, allowing you to adjust services as your needs change.

Flexibility and Adaptability

We understand that each customer's needs may change over time. That's why our contracts include periodic review options, ensuring that the services provided remain aligned with your expectations. We are committed to providing consistent added value, regardless of the length of the commitment. Our primary goal is to build lasting relationships based on trust and satisfaction.

If you have any questions or would like to discuss the best option for your situation, please don't hesitate to contact us. We will be happy to assist you in your decision.

Break Time Protocol

The Break Time option offers subscribers the ability to temporarily suspend their subscription according to their needs. This service is designed to give you maximum flexibility in managing your subscription.

How to activate the Break Time option

To request activation of the Break Time option, follow the steps below:

  • Fill out the form : Please fill out the form attached to your request. Make sure all information is correct and complete.
  • Submit the request : Once the form is complete, submit it to our customer service department for processing.
  • Processing the request : Your subscription will be deactivated within 48 hours or on the specific date you requested.

Reactivating your subscription

Reactivating your subscription is done in the same way as activating the Break Time option:

  • Fill out the form again : Use the same form to request the reactivation of your subscription.
  • Submit the request : Once the form is completed, submit it to our customer service department for processing.
  • Processing the request : Your subscription will be activated within 48 hours or on the specific date you requested.
  • Confirmation : You will receive a confirmation once your subscription has been reactivated.

Points to consider

Processing time: Keep in mind that the standard processing time is 48 hours. However, you can specify a different date for deactivation or reactivation if necessary.

Customer service contact: If you have any questions or need additional assistance, please do not hesitate to contact our customer service team, who will be happy to help you.
We hope that the Break Time option will meet your expectations and offer you the flexibility you need.
Thank you for trusting HIVEGLOBAL with your subscription services.

Master Commitment Duration with Break Time

The Break Time option is a flexible measure designed to offer a break in certain situations. However, it is subject to strict limitations to prevent potential abuse. Here is an overview of the main features and restrictions of this option (subscription to this option must be for the same duration as your M2M subscription).

Duration and Cycles

  • Maximum duration : The break granted by the Break Time option cannot exceed X* months. This allows participants to benefit from a period of respite while maintaining a structured framework.
  • X* month cycle : The option is governed by an X* month cycle within which the X* month break must be taken. This means that once the cycle has started, participants must manage their break time wisely to avoid exceeding this limit.

* Find all the information in our Terms and Conditions.

Objective

The main objective of these restrictions is to ensure that the Break Time option is used responsibly and fairly, while providing the necessary flexibility to users who need it. This maintains a balance between individual needs and overall requirements.

Conclusion

By following these guidelines, the Break Time option can be a valuable tool for managing personal needs without compromising long-term commitments. It is essential to plan wisely to get the most out of this option within the imposed limits.