Benefits of the M2M network

HIVEGLOBAL offers an innovative solution that stands out from the standard SIM, M2M, and IoT cards offered by other providers. Here is an overview of the main advantages of our M2M network.

Worldwide Coverage

Compatible with millions of devices...

In a world where technology is rapidly evolving, device compatibility has become a necessity rather than a luxury. By facilitating seamless integration, we can get the most out of our technology while simplifying your lives. Whether you're at home or at work, make sure your devices are compatible and ready to meet all your needs!

International service

Boost your plan

In a world where connectivity is paramount, it is essential to have flexible and adaptive solutions that meet your growing digital needs. That's why we have developed scalable plans that include the Auto-Boost option for unrestricted consumption without the risk of service interruption.

Subscription details

Geographic Coverage of Subscription

The Area 5 Subscription Range is designed to provide high-quality services at competitive prices.
It covers a variety of countries, offering users a wide geographical reach. Here is the list of countries included in this area :

Countries Covered

  • Afghanistan (AFG)
  • Algeria (DZA)
  • Argentina (ARG)
  • Armenia (ARM)
  • Bahamas (BHS)
  • Belarus (BLR)
  • Belize (BLZ)
  • Brunei Darussalam (BRN)
  • Cambodia (KHM)
  • Cape Verde (CPV)
  • China (CHN)
  • Colombia (COL)
  • Costa Rica (CRI)
  • Ecuador (ECU)
  • Egypt (EGY)
  • El Salvador (SLV)
  • Fiji (FJI)
  • French Polynesia (PYF)
  • Gambia (GMB)
  • Georgia (GEO)
  • Guatemala (GTM)
  • Guyana (GUY)
  • Honduras (HND)
  • India (IND)
  • Indonesia (IDN)
  • Israel (ISR)
  • Ivoery Coast (CIV)
  • Kazakhstan (KAZ)
  • Kenya (KEN)
  • Macao (MAC)
  • Malaysia (MYS)
  • Mauritania (MRT)
  • Mexico (MEX)
  • Monaco (MCO)
  • Morocco (MAR)
  • Mozambique (MOZ)
  • Nepal (NPL)
  • Nigeria (NGA)
  • Oman (OMN)
  • Pakistan (PAK)
  • Palestine (PSE)
  • Papua New Guinea (PNG)
  • Paraguay (PRY)
  • Peru (PER)
  • Philippines (PHL)
  • Puerto Rico (PRI)
  • Qatar (QAT)
  • Samoa (WSM)
  • South Africa (ZAF)
  • Taiwan, Province of China (TWN)
  • Tajikistan (TJK)
  • Tonga (TON)
  • Trinidad and Tobago (TTO)
  • Tunisia (TUN)
  • United Arab Emirates (ARE)
  • Uzbekistan (UZB)
  • Vanuatu (VUT)

* This evolving list will be updated as necessary. It is important to note that several countries fall into multiple areas at the same time.
This is often the case for large countries, depending on the different parts of the country.

This subscription range is ideal for those who live or travel frequently in these countries, ensuring them hassle-free continuity of service.

Terms of Engagement

To meet the diverse needs of our customers, we offer a minimum commitment period of 12 months. This initial period is designed to allow our customers to fully appreciate the value of our services while giving us the opportunity to demonstrate our commitment to quality and customer satisfaction. In addition, we also offer a maximum commitment period of 120 months. This option is ideal for those who wish to benefit from a long-term relationship with our company, ensuring stability and continuity in access to our services.

Advantages of a Long-Term Commitment

  • Preferential rates : By committing to a longer term, you benefit from more advantageous rates, offering a better return on investment.
  • Service priority : Our customers with a long-term commitment benefit from priority treatment of their requests and access to our dedicated customer support.
  • Adaptability : Our long-term contracts are designed to be flexible, allowing you to adjust services as your needs change.

Flexibility and Adaptability

We understand that each customer's needs may change over time. That's why our contracts include periodic review options, ensuring that the services provided remain aligned with your expectations. We are committed to providing consistent added value, regardless of the length of the commitment. Our primary goal is to build lasting relationships based on trust and satisfaction.

If you have any questions or would like to discuss the best option for your situation, please don't hesitate to contact us. We will be happy to assist you in your decision.

Why is the Break Time option recommended ?

HIVEGLOBAL offers an innovative and flexible solution for managing your unused M2M cards with the Break Time option. This feature is ideal when you anticipate a break in your activity for several weeks or months (the subscription to this option must be for the same duration as your M2M subscription).

How the Break Time option works*

When you do not need to use your M2M card, for example for seasonal reasons, holidays, or in cases of force majeure, you can choose to temporarily deactivate it.

Here's why this option is recommended:

  • Financial savings : By requesting the deactivation of your M2M cards, you reduce your costs by 20% of the subscription price during periods of inactivity. This allows you to manage your budget more efficiently and sustainably.
  • Simplicity : Managing this option is simple and intuitive, allowing you to focus on your core activities without worrying about managing M2M cards.
  • Environmentally friendly : By avoiding unnecessary use of resources, you help reduce your environmental footprint.
  • Deactivation instructions : To request the deactivation of your M2M cards, simply contact us via chat and fill out the form provided by our team.

In summary, HIVEGLOBAL's Break Time option offers you a convenient and cost-effective solution for managing your unused M2M cards with peace of mind.

* The Break Time option is a flexible measure designed to offer a break in certain situations. However, it is subject to strict limitations to prevent potential abuse. Here is an overview of the main features and restrictions of this option.

Duration and Cycles

  • Maximum duration : The break granted by the Break Time option cannot exceed X** months. This allows participants to benefit from a period of respite while maintaining a structured framework.
  • X**-month cycle : The option is governed by an X**-month cycle within which the X**-month break must be taken. This means that once the cycle has started, participants must manage their break time wisely to avoid exceeding this limit.

** Find all the information in our Terms and Conditions.

Objective

The main objective of these restrictions is to ensure that the Break Time option is used responsibly and fairly, while providing the necessary flexibility to users who need it. This helps maintain a balance between individual needs and overall requirements.

Conclusion

The Break Time option can be a valuable tool for managing personal needs without compromising long-term commitments. It is essential to plan its use wisely to get the most out of this option within the imposed limits.

What are the delivery times ?

SIM card delivery

SIM cards are typically shipped within one to two business days after the order is received.
This fast process ensures that you receive your M2M cards as quickly as possible.

Setting up the IPsec VPN tunnel

Please note that setting up an IPsec VPN tunnel can take up to five weeks. This timeframe takes into account the complexity of network configurations and the coordination required to ensure a secure and reliable connection between your systems and our services.

Advantages of IPsec VPN

  • Enhanced security : IPsec VPN offers increased protection for data transmitted over the Internet.
  • Reliability : With an IPsec tunnel, the connection is stabilized, minimizing interruptions.
  • Confidentiality : Data is encrypted, ensuring the confidentiality of the information exchanged.

If you have any questions or need additional assistance, please do not hesitate to contact our customer service department, who will be happy to help you.